Hot Toys Bruce Wayne/Batman (2011 Toy Con Ex) review + pics

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Well the drill/screw, and pull trick didn't work. Whatever has that peg in there has it good, I called Sideshow by phone and the woman I spoke to didn't give me any trouble at all. She was more then happy to transfer me to the return department, but I told her I want't to try and fix it myself first. Now that I know it's not going to happen I'll be calling tomorrow for details on a return.

I really hate to send it back, I'm worried that the second one might have the same problem, the dented abs, or the broken right ankle. I wish there was a way to just get a new forearm or arm all together.

By the way, she did say that eight other people had called with the same problem (stuck wrist peg) so it's not like I'll be telling them something they haven't already heard. I'll post again on how the return goes.

A word of advice: Don't mention to SS that you tried to fix it yourself. It technically voids the warranty. A SS rep told me that last week. I doubt they'd press the issue with all the problems this figure has had, but just to be on the safe side...:)
 
I know this isnt the place to sell, but If anyone is interested I have an x-tra (a friend ordered one for me) Its perfect (took pictures)
I was going to do both versions but with Cap, Indy and Iron Man V out now I am broke.
 
Well if it has problems the buyers going to complain to you. And you're going to have to contact Sideshow. Better to sell it knowing there will be no problems down the road. And they can be fixed easier now then later. Just post in your sale that it was just opened to inspect, but that it's still brand new and never displayed. With the problems well know, any buyer would feel better know you checked it out.

Ditto, IMO, better check it and then sell. You don't want the buyer to come back to you with a 'faulty' figure complaint. In fact, given the QC issues with this one, its more than likely that buyers would want to buy one with as less issues as possible. Just my 2 c's...

Yeah I think this is what Ill do. Thanks.
 
Actually the custom cape i have on my NEW Batman is a template from my Takara Bats . It fit like a glove . and i had already attached the triangle clips directly to the cape for my TDK OC Bats (now he is the harness batman) . It was a match

Any chance I can borrow that template?:monkey3 I can pay shipping back and forth.
 
Damn Echo, you're running outta room there. :lol

:( You have no idea . My shelfs look like service elevators - over capacity with people in it :monkey2

Doesn't look bad at all. So you use two different size poster frames (wider along the top)?

No they are all the same . You just don't see the width of them on the side pieces because they are attached to the side panels , not the door .
The only hangers that are on the door , is the top and bottom
 
No they are all the same . You just don't see the width of them on the side pieces because they are attached to the side panels , not the door .
The only hangers that are on the door , is the top and bottom

Ah, gottcha. So black edges and asymmetry. Yep. Pretty sure that would drive me nutz. :banghead :lol
 
Called SS today cause I haven't heard back from them. I guess you gotta wait a week for them to get ahold of you before you can directly speak to them. So I'll call em' first thing friday.

Has anybody been green-lit a new boot yet?
 
Just looked at my first email reply that asked for the pictures of the defect. Here's a key sentence:


After we receive the pictures, please allow 5 to 7 business days for us to examine them and then decide the best course of action on how to fulfill your request.

Today was 5 days for me, so if I don't here from them by the end of Thursday I'll call on Friday.
 
Ah, gottcha. So black edges and asymmetry. Yep. Pretty sure that would drive me nutz. :banghead :lol

No . One side is flat and the other is rounded . So the flat edge shows on the outside of the Detolf and the rounded edge on the inside.

Master Futzer Nun Nah like that idea :lol
 
Just looked at my first email reply that asked for the pictures of the defect. Here's a key sentence:




Today was 5 days for me, so if I don't here from them by the end of Thursday I'll call on Friday.

That's the thing though, the customer service lady I talked to (errr, I think her name is jennifer) told me to wait until I hear from them to send them pics. So I waited for a couple days and decided to send them pics anyways. (still haven't had a response).

So from last thursday when I first contacted them to now I haven't heard from them but when I have contacted them.
 
No . One side is flat and the other is rounded . So the flat edge shows on the outside of the Detolf and the rounded edge on the inside.

Oh, I got it. It's just the idea of it being wide on the top edge of the door and on the front edge of the side panel, while being skinny on the sides when viewing from the front would bug me. If there was a way to make the black look the same width from all angles I'd consider it.


Master Futzer Nun Nah like that idea :lol

:lol :exactly: I'm a little :cuckoo:
 
If anyone would like to email a SS rep directly, here is who to contact [email protected]

He will reply with an email requesting photos of the defects/issues with your figure. Within 5-7 business days he'll email you again with instructions on how to ship your figure back. Fedex/UPS will then email you a shipping label. Once they have your figure, they will send a replacement that has been checked for defects.

I would email this guy directly.
 
That's the thing though, the customer service lady I talked to (errr, I think her name is jennifer) told me to wait until I hear from them to send them pics. So I waited for a couple days and decided to send them pics anyways. (still haven't had a response).

So from last thursday when I first contacted them to now I haven't heard from them but when I have contacted them.

Wierd.

For me it was like this:

1) I called and left a message stating my problem and leaving two contact numbers.

2) A message was left on my home answering machine stating that I would need to take pictures of the defect, and that I would shortly recive a email stating the same thing.

3) I recieved that email that day.

4) I sent the pictures right away attached to an email describing my defect in detail, and requesting a simple boot replacement.


That was Thursday, so I hope to get a reply within the next couple days. :pray:
 
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