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Toys2 stung me for shipping recently so i've decided to ditch them. I had Blade and DX Batman on order with seperate shipping for both. Eric & co in their infinite wisdom decided to ship both together (fine) but still charged the individual fee on both for shipping. To compound it all, because of the size of the package, i got stung with customs charges. He was zero help when i raised the subject so ____ him i'm sticking with Waiman over at onesixthbruce and ABCExpress.
I've given Eric a lot of business over the last 2 years but frankly his shipping rates to the U.K are extortionate and it doesn't even come with tracking..
 
Very true but then I also think he knows that my wallet is really his, my paycheck is really his and he is my religous leader :rotfl



aeh 5min from home 10 min from work :lol
it's so convenient to drop by there after work I have to actively setup myself not to take that route at least 4 times a week :rotfl

Hey Geil,

I live about 20 min away, but have never gone in store:(
You, me and Valfar should meet up at Toys2 one day soon so you can introduce me :)
 
Toys2 stung me for shipping recently so i've decided to ditch them. I had Blade and DX Batman on order with seperate shipping for both. Eric & co in their infinite wisdom decided to ship both together (fine) but still charged the individual fee on both for shipping. To compound it all, because of the size of the package, i got stung with customs charges. He was zero help when i raised the subject so ____ him i'm sticking with Waiman over at onesixthbruce and ABCExpress.
I've given Eric a lot of business over the last 2 years but frankly his shipping rates to the U.K are extortionate and it doesn't even come with tracking..

American and Canadian sellers suck 100%. They always overcharge for shipping yet act all self-righteous about putting the exact price of the item on the package meaning UK buyers usually get stung for customs charges, and I mean stung. The packaging generally leaves a lot to be desired for everything except the highest end vintage collectibles. It's like customer service ends at their borders for them.

HK sellers for me everytime.
 
American and Canadian sellers suck 100%. They always overcharge for shipping yet act all self-righteous about putting the exact price of the item on the package meaning UK buyers usually get stung for customs charges, and I mean stung. The packaging generally leaves a lot to be desired for everything except the highest end vintage collectibles. It's like customer service ends at their borders for them.

HK sellers for me everytime.

That's where most insurance ends too. I've been ____ed over so many timey sending stuff to the UK and EU I don't even bother anymore. And anyone who's seen the incessant rants around, knows what happens if you don't put the exact amount. If anything happens during shipping or customs inspection the buyer goes on a slander spree dragging you through the mud for his own stupid, and illegal request.
 
Toys2 stung me for shipping recently so i've decided to ditch them. I had Blade and DX Batman on order with seperate shipping for both. Eric & co in their infinite wisdom decided to ship both together (fine) but still charged the individual fee on both for shipping. To compound it all, because of the size of the package, i got stung with customs charges. He was zero help when i raised the subject so ____ him i'm sticking with Waiman over at onesixthbruce and ABCExpress.
I've given Eric a lot of business over the last 2 years but frankly his shipping rates to the U.K are extortionate and it doesn't even come with tracking..

This may sound like a attempt to stand up for Eric but I will try to be as impartial as possible and can only hope you believe me:p
The Tax man:
- What the Tax man does is rarely predictable
- didn't someone here claim to have paid no taxes on a Tumbler shipped to UK by possibly Toys2 and did not get Taxed? so not size dependant but pure luck.
- I bought a Medi TDK Bat from BBTS on sale for $100 but final cost was $170 with shiping and tax. BBTS marked it as gift but the $100 value but I can't blame them :(
- I learned my lesson and buy only local now if I have the choice. I always see these sale prices in the US but I don't dare to buy for the above reason :(
- marking as a gift has no impact on Taxing at least not for crossing to canada :( I researched some more and packages under $60 value may not get TAXed BUT well I bought a $30 car part from US and UPS charged me $70 on top in brokerage and Tax and it was small and jsut a piece of metal!!
- I bought the New Bright Harley Fatboy and its huge and it was marked at the value I purchased it at $35 and even at the size I did not get dinged for it
- I just won the OC for $305 shipped and asked him to declare a value of $40 but then he asked the right question... do you not want this to be insured?? so I told him to mark full value but mark as used toy and I hope that will help ?!
Shipping Cost:
- Shipping cost varies and even with my corporate shipping discount my shipment of one dimensional lb (which is the minium) to Brussel cost me $25 via UPS but supposedly only $10 from US (Elvis' feedback) and possibly cheaper from HK
- even though I did all properly, UPS uped the weight to 2lbs! and that shipment end up costing me $40 :(
- In all my shipping attempts and calculations combining shipping has only ever saved $10 no matter how heavy (oh and my shipments mostly are heavier)
- for HT figures its all dimensional weight as it is not heavy but large so combining shipment will not likely save anymore than the $10 mentioned above
- when shipping stuff small and insignificant in weight of cause combining shipment will save you money but we are talking about stuff that is less than 1lb whetehr individually or combined and packaged

I hope this sheds some light into his topic and help ease the hardship you encountered and to better understand the situation. In the end wherever it is cheaper and more predictable to you thats where you should go even if it is not toys2 and it tends to be somewhere within your borders ;)

Sorry this ended up being so long :p but I figured a few examples would be appropriate


Hey Geil,

I live about 20 min away, but have never gone in store:(
You, me and Valfar should meet up at Toys2 one day soon so you can introduce me :)

Well we were thinking of meeting up some time at Toys2 or at least me and Raikirik but just never found the chance to do yet so far... usually when I get the call for the arrival of an item I skip out of work to grab it :lol
 
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Well we were thinking of meeting up some time at Toys2 or at least me and Raikirik but just never found the chance to do yet so far... usually when I get the call for the arrival of an item I skip out of work to grab it :lol

My shipping quotes are normally anywhere from $6.50 -$8.50. So I normally just have it shipped just to save me the time and gas money. The package always arrives in a "perfectly" shaped shipping box too, which is valuable if I want to sell something down the line and don't have to go box hunting.:lol
 
That's where most insurance ends too. I've been ____ed over so many timey sending stuff to the UK and EU I don't even bother anymore. And anyone who's seen the incessant rants around, knows what happens if you don't put the exact amount. If anything happens during shipping or customs inspection the buyer goes on a slander spree dragging you through the mud for his own stupid, and illegal request.

How is it illegal to mark something as a gift? And why do HK sellers provide infinitely better service all round? I'm sure there are obvious exceptions to bad US sellers and great HK sellers but I've never encountered them in recent times - basically, I never buy from the States now, and ten or even five years ago I bought from the US all the time. It took me a long time to ever buy anything from an asian seller, but since I started there is just no contest.

Maybe the 'rants' are down to US sellers own failings and perhaps dishonesty - and certainly, I find HK sellers to be consistently more honest, which is why their stuff tends to a) arrive and b) arrive in good condition. If you've packed something properly and actually sent it, it virtually always arrives and arrives how you sent it. It's not hard, you know.

As I write this I've started to think about how impressed I was with customer service from US sellers ten or more years ago - fast, friendly service all the way, and a real contrast with a lot of UK sellers then. Those days are long gone. Shame - if there's one thing I love it's good customer service.

Which brings me to my final point, 'Nam; the tone of your message accurately reflects the surly, suspicious 'doing-you-a-favour-by-trading-with-you' tone of many North American sellers. You don't get people in Hong Kong who are taking your money treating you like some pain in the ass for daring to try and give them your foreign money. They actually want to do business with you. Maybe that's a sign of the times?
 
- didn't someone here claim to have paid no taxes on a Tumbler shipped to UK by possibly Toys2 and did not get Taxed? so not size dependant but pure luck.


That could be me,I bought it from Goodshipped.Still ca nt believe my luck over that!!
 
I'll probably get taxed for my T800 now, but I have so far never paid tax on anything that I have ordered from Toys2 in around two years.
I have however been taxed for every product that I have bought from Sideshow and other companies.
 
How is it illegal to mark something as a gift? And why do HK sellers provide infinitely better service all round? I'm sure there are obvious exceptions to bad US sellers and great HK sellers but I've never encountered them in recent times - basically, I never buy from the States now, and ten or even five years ago I bought from the US all the time. It took me a long time to ever buy anything from an asian seller, but since I started there is just no contest.

Maybe the 'rants' are down to US sellers own failings and perhaps dishonesty - and certainly, I find HK sellers to be consistently more honest, which is why their stuff tends to a) arrive and b) arrive in good condition. If you've packed something properly and actually sent it, it virtually always arrives and arrives how you sent it. It's not hard, you know.

As I write this I've started to think about how impressed I was with customer service from US sellers ten or more years ago - fast, friendly service all the way, and a real contrast with a lot of UK sellers then. Those days are long gone. Shame - if there's one thing I love it's good customer service.

Which brings me to my final point, 'Nam; the tone of your message accurately reflects the surly, suspicious 'doing-you-a-favour-by-trading-with-you' tone of many North American sellers. You don't get people in Hong Kong who are taking your money treating you like some pain in the ass for daring to try and give them your foreign money. They actually want to do business with you. Maybe that's a sign of the times?

It's illegal to undercut the value of an item to avoid VAT fees (it's also against EbaY's user agreement). As for the rants, no. Basically a buyer asks a seller to mark down the value of an item so they don't have to pay the item's actual worth when it comes to VAT. Then, when the item arrives damaged (which in most cases is foreign postal or careless customs inspections), the buyer instantly blames the seller and demands a full refund which isn't covered since the max the item can be insured is for the declared value. Which means, to issue it, the seller takes a loss? Sorry bub, that's BS.

My experiences were EU and especially UK buyers stating that the items were arriving broken (despite my packing them - always double boxed with a 3in layer of popcorn on all sides - to survive a 5ft fall) and filing PayPal disputes. Buyers won't pay for UPS shipping/insurance and USPS shipping insurance stops at the borders so I wound up getting ____ed watching PayPal issue refunds and being shipped back items that'd been broken either by customs, foreign postal or by clumsy owners. One buyer, which was the last straw, went so far as to say I'd mailed him a box with a broken cinder block in it, not the action figure he'd ordered (this was for an HT Predator). Well, Paypal refunded him the $500 and at that point I wrote off selling internationally as lesson learned.

That said, I'm absolutely certain that there are honest buyers in the rest of the world. However, with what it's cost me, I'm just not willing to play Russian Roulette at the expense of costly investments to find out. So no. You can step down off your high horse. The tone isn't about "doing you a favor." It's about, "yeah, I don't know you from Adam, there's no trust, so there's no deal." Let the guys in HK, who don't have to pay near the prices we do, continually lose money in these scams. I'll stick to U.S. sales, where there's more a guarantee of fair and honest treatment and if not, at least I'm insured. :)
 
^^^ Well god bless America:rolleyes: Different strokes for different folks pal.

By and large Toys2 deliver. Their shipping charges to the U.K are crazy though, coupled with the previously mentioned issue has made me use other options like HK sellers. I wont bother with U.S sellers unless its on the secondary market sold on ebay and i'm DESPERATE :monkey3
 
^^^ Well god bless America:rolleyes: Different strokes for different folks pal.

By and large Toys2 deliver. Their shipping charges to the U.K are crazy though, coupled with the previously mentioned issue has made me use other options like HK sellers. I wont bother with U.S sellers unless its on the secondary market sold on ebay and i'm DESPERATE :monkey3

:lol:rotfl:lol Jesus you're dense. Did I, anywhere in the post above yours, say that anybody else should adhere to my choice? :dunno

I simply explained to DCfan my POV and reasoning behind not selling internationally.
 
I may disagree with you Nammagazine, but I just want to disassociate myself from any general anti-american sentiment that might be posted in the wake of my comments on customer service, that's not something I agree with in any way.
 
I guess what i meant to say, my good man, is that your opinion counts for ____, you irritate me, and you possibly smell of grits. Now do me a favour and STFU and trot on! Good day to you sir:monkey3

So not only dense, but more immature than my 4-year-old daughter. Why not do yourself, and all of us a favor and pick up some Vagisil for that irritated quim and some Midol for the cramps.

I may disagree with you Nammagazine, but I just want to disassociate myself from any general anti-american sentiment that might be posted in the wake of my comments on customer service, that's not something I agree with in any way.

I'd like to mirror that (which I kinda already did with the disclaimer at the end of my OG post). I have some great friends in the UK even some whom I'd go so far as to consider family.
 
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