Hello Guys,
If I have understood correctly the shipping does not have any insurace if the item is brocken but accoring Brazilian post they work with EMS or SEDEX and this insurace is automatic..... So why not?
Good morning guys
First of all automatic insurance is only up to a certain amount.
In Canada automatic insurance only covers up to $100. It is probably the same in US.
In Brazil they are:
SEDEX - R$ 50,00
SEDEX 10 - R$ 75,00
SEDEX Hoje - R$ 75,00
PAC - R$ 50,00
So Sedex has an automatic insurance of less than $25.
Your package will be insured the amount that you paid for the statue unless you ask me to declare a lower value.
I was told by a Brazilian Postal Service worker that their insurance does not cover damage but that information is wrong as I have contacted Correios by phone today to clear all doubts. They told me that international Postage Insurance covers loss, damage and parcial damage. They gave me the link to their website where it states that:
https://www.correios.com.br/produtosaz/produto.cfm?id=26E2E14C-5056-9163-89479BFF2272AC3B
É o serviço pelo qual o cliente declara o valor de mercadorias e outros objetos de valor, postados sob registro, para fins de ressarcimento em caso de extravio ou espoliação. O serviço prevê a indenização no montante declarado, proporcional ao dano (parcial ou total) do conteúdo.
They told me in case you receive your package and the statue is damage you have to contact your local Postal Service and open a complain. That is not an insurance claim as I will be the one to have to do the claim in Brazil. The Brazilian Postal service (Correios) will contact your country's Postal Service to confirm your complain.
Have in mind that this investigation process can take a long time as it takes in any country.
If you have any doubts please contact me via e-mail at
[email protected] or
[email protected]
*I am sorry about the wrong information(Only Loss coverage) but I was only going by what I was told by a Brazilian Postal worker at my Local Postal Office. Maybe She wanted to avoid any problems with insurance claims knowing that I ship statues.
So Your statue will be insured for LOSS and DAMAGE!