Jazzinc 1/6 Batman 1989 Batmobile

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I agree there are some basic quality control issues slipping through that should not exist with these, particularly when it comes to the weird marks or fingerprints in the paint job.... but a lot of his other issues seem very minor to me, like the added felt, the dust that got in the packaging, and having to attach the bat symbols ourselves (if you don't like 3M tape there's this little thing called super glue...).

As for the gun covers, I expect a quick blast with a heat gun should get those sitting flat again.

Yes I understand these are licensed collectibles, but I also realize that Jazzinc doesn't have near the resources or production budget to make things as perfect as the much bigger companies. And this car was clearly far more challenging to produce than they expected. And no I'm not part of some "Jazzinc cult". Lol
 
I agree there are some basic quality control issues slipping through that should not exist with these, particularly when it comes to the weird marks or fingerprints in the paint job....
What makes it really problematic is the sheer size of the piece, and difficulties/cost involved with shipping. It's not as if an exchange is particularly easy for either party (assuming it's even possible).
but a lot of his other issues seem very minor to me, like the added felt, the dust that got in the packaging, and having to attach the bat symbols ourselves (if you don't like 3M tape there's this little thing called super glue).
Those seem pretty trivial in the grand scheme.
As for the gun covers, I expect a quick blast with a heat gun should get those sitting flat again.
That's not so trivial. I suppose that's a more easily replaceable part if it comes down to it, so there is that.
Yes I understand these are licensed collectibles, but I also realize that Jazzinc doesn't have near the resources or production budget to make things as perfect as the much bigger companies. And this car was clearly far more challenging to produce than they expected. And no I'm not part of some "Jazzinc cult". Lol
For sure. I'm sure everyone wants the guy to win, but to be fair these are real issues.
 
As much as I hated to do it I cancelled my order last week. I probably could have lived with the injection mold dents, but the paint I'm seeing on some of the cars finally getting in customer hands is just not acceptable at this price point. A high end collectible like this needs a professional paint job and I've yet to see one in any pics or video that doesn't have some serious quality issues (orange peel, smudges, etc.). Such a shame.
 
I’ve been contemplating canceling as well, in some videos it does look great but with my luck I’ll be getting one with weird paint and bent gum covers. As for the sound and smoke effect, those are things I would probably use once if ever. The lights are cool though. Hopefully some more videos pop up, just to help me make a proper decision
 
I don’t know. I think some people are willing to give Jazzinc a pass but frankly if any other company, especially Hot Toys had those QC issues you would never hear the end of people complaining.

To me selling a product for as much as this costs and for those issues to be present is a turn off and makes me not very eager to buy Jazzinc products.
 
Man why put in so much work & research to get everything correct just to let them get shipped out like this
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Wow - this is a terrible unboxing.
"The foam was broken": the foam therefore did its job, it's expendable and designed to protect the product and, in the case of a handling bash, it's designed to be sacrificed.
"A zip tie was broken": He's right, I don't believe him.
"It's covered in dirt, well, not dirt, but dust": It's got a very light film of dust on it. Here's the thing though - we don't see the unwrapping, we just see it on the foam insert. He's opening it in a storage facility with a concrete floor - I think we know where most of the dust is coming from (look at the wheels on the trolley). The guy uses *his sweatshirt* to wipe over the model - we're not watching someone take a great deal of care with the model.
The bat symbols on the wheels "3M tape is appalling": I'll agree that it's not perfect, but if you don't want to use 3M you can use a spot of superglue.

And finally the second half, a good 12 minutes of barely coherent angry rambling that was painful to watch. He clearly doesn't get (or like) that Jazzinc interacts with its fanbase to make changes/amendments on pre-order, prototypes - something I think is actually very refreshing.
He dismisses other people's positive reviews of their cars as 'cult of Jazzinc BS' but we're supposed to take his negative one at face value - nah.
This was a man with an agenda - he was looking to be negative, looking to be angry and outraged. I'll leave him in the car park with his faux rage - I think he's better off sticking to Hot Toys tbh.
 
Just to stick to the facts. I have not heard from him about this, but if he would've contacted me, I would've send out new covers or a whole new car (at out expense). Almost 200 have been delivered and no one has complained of dust or the covers not fitting. Don't take my word. Check the groups and forums. Ask around who had dust and bad fitting covers like him. So far we have around 1-2% issues after shipping and we are addressing them. Some of those customers received packages that were handled like a football at the superbowl, so all we can do is fix and issues (for free of course) and file a claim with the shipping company afterwards. All in all it is well within the industry standard, but apparently this is getting blown out of proportion and he was more interested in outrage, clickbait and views than getting this fixed.

There are many positive reviews and pictures of happy customers out there to counter this bad one. And with regard to issues, we do all we can to prevent them (cause who needs this), but it's inevitable if you ship out hundreds of products of this size and weight and complexity that you will have some. It's how you handle them that counts and our customer service reputation speaks for itself.
 
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Just to stick to the facts. I have not heard from him about this, but if he would've contacted me, I would've send out new covers or a whole new car (at out expense). Almost 200 have been delivered and no one has complained of dust or the covers not fitting. Don't take my word. Check the groups and forums. Ask around who had dust and bad fitting covers like him. So far we have around 1-2% issues after shipping and we are addressing them. Some of those customers received packages that were handled like a football at the superbowl, so all we can do is fix and issues (for free of course) and file a claim with the shipping company afterwards. All in all it is well within the industry standard, but apparently this is getting blown out of proportion and he was more interested in outrage, clickbait and views than getting this fixed.

There are many positive reviews and pictures of happy customers out there to counter this bad one. And with regard to issues, we do all we can to prevent them (cause who needs this), but it's inevitable if you ship out hundreds of products of this size and weight and complexity that you will have some. It's how you handle them that counts and our customer service reputation speaks for itself.
Thanks, Joost. The guy clearly has an agenda - the video he posted is just an excuse for him to have his 12 minute rant, which was sphincter-clenchingly awful to watch. I cannot wait to get mine (slated sometime in April) and know that if there are issues I can reach out and have them resolved, rather than posting a YouTube clip from a car park.
 
Just to stick to the facts. I have not heard from him about this, but if he would've contacted me, I would've send out new covers or a whole new car (at out expense). Almost 200 have been delivered and no one has complained of dust or the covers not fitting. Don't take my word. Check the groups and forums. Ask around who had dust and bad fitting covers like him. So far we have around 1-2% issues after shipping and we are addressing them. Some of those customers received packages that were handled like a football at the superbowl, so all we can do is fix and issues (for free of course) and file a claim with the shipping company afterwards. All in all it is well within the industry standard, but apparently this is getting blown out of proportion and he was more interested in outrage, clickbait and views than getting this fixed.

There are many positive reviews and pictures of happy customers out there to counter this bad one. And with regard to issues, we do all we can to prevent them (cause who needs this), but it's inevitable if you ship out hundreds of products of this size and weight and complexity that you will have some. It's how you handle them that counts and our customer service reputation speaks for itself.
Stop sending mr mom stuff early Joost, the dude is a total ******. He also cries to retailers on getting those influencer batches from inart. F this guy.
 
Stop sending mr mom stuff early Joost, the dude is a total ******. He also cries to retailers on getting those influencer batches from inart. F this guy.
His videos are getting ever more unhinged. "What's REALLY Behind Jazzinc's Cult Like Mentality?" is one of the latest to hit YouTube. It's a vendetta now, not just against Jazzinc, but those who dare to say they have received a model in good condition - they're branded liars (direct quote).

He's also making claims about the new Catwoman figure - not sure whether that counts as slander?
 

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You know, it's ok, this is part of the territory and almost everyone knows not to take this guy too seriously. Got one cancellation (and 14 more people added to the waitlist)
 
He's also making claims about the new Catwoman figure - not sure whether that counts as slander?

If he's talking about the pre-order/announcement photos, then that remark about the body is true - that's not the custom body, it's currently being developed.

However, Joost has been very clear that the body used in the announcement photos isn't the final one, so complaining about it is absurd, and suggesting that it's some kind of false advertising deception is deranged. Anyone who's paying attention knows they're going to receive a different body with the final product.

The consequence of this is that he's inadvertently complaining that the final figure will have a better, more accurate body than the pre-order pics... I mean, really? :lol
 
If he's talking about the pre-order/announcement photos, then that remark about the body is true - that's not the custom body, it's currently being developed.

However, Joost has been very clear that the body used in the announcement photos isn't the final one, so complaining about it is absurd, and suggesting that it's some kind of false advertising deception is deranged. Anyone who's paying attention knows they're going to receive a different body with the final product.

The consequence of this is that he's inadvertently complaining that the final figure will have a better, more accurate body than the pre-order pics... I mean, really? :lol
Where did you find the gif of Mr Mom?! :ROFLMAO:
 
The catwoman body change is not clear at all. It isn't said in any of the pre-order descriptions that the body shown is not final and will be changed. You'd literally have to be in these forums or their social media to know any of this. Anyone given a link to any of the catwoman orders would assume the proto photos are what is being delivered, which isn't ridiculous to think at all.
 
The catwoman body change is not clear at all. It isn't said in any of the pre-order descriptions that the body shown is not final and will be changed. You'd literally have to be in these forums or their social media to know any of this. Anyone given a link to any of the catwoman orders would assume the proto photos are what is being delivered, which isn't ridiculous to think at all.
I doubt there are many people blindly ordering one of these $400 figures without doing at least a bit of research on the subject first.
 
Okay, I dont have any skin in this game, never ordered this Batmobile though I was on the waitlist for a while - but I watched those videos and read those comments folks are talking about and frankly I agree with this Mr Mom guy [whose videos I literally only learned about a few months ago].

The paint and plastic warping issues are bad, no one should be grateful to recieve a product that is anything less than in mint and perfect condition especially at this price point. I also agree that its odd and off putting that it arrives so filthy.
The fact that this was his second car with the same amount of issues isnt great and he is right to complain and include that experience in his reviews - its being honest.
These may not be deal-breakers to any of you, but it will be for some people and more to the point the man paid money for a product he isnt happy with and he has every right to say so.

And as for Catwoman, as @dominishin rightly states, it ISNT normal for a figure to be by design so different from its prototype to its final product. The body will be entirely different, yes you may say better - but that is an assumption being made based on faith and nothing more, there will be a PERS system implemented on the heads and we all here know that PERS can alter a likeness depending on how its executed, the Battle-Damaged suit shown in the protos will be different on the final product, the claws shown in the proto pics are the full metal custom ones which will not be implemented in the final product....
This is not normal and its not unreasonable to call it out.
Yes folks here like to research and keep up on such things but again it is NOT a reasonable assumption to say everyone who is buying this figure is aware of all this, after all this figure has supposedly sold incredibly well in all the shops its available - I doubt every one of those customers are either here or on the Facebook group reading all the right posts to learn this information.

As for calling his criticisms of the Catwoman pre-order model, wherein the prototype shown will be entirely different from the one finally sold, "deranged" or "absurd" is displaying the EXACT cult like behavior he describes, its just a completely irrational and emotional based response to attack someone who, and again I will quote you directly here, "slander" Joost/Jazzinc.
This is no different from the Hot Toys fanatics or Inart fanatics who act like those companies can do no wrong and seem to get personally offended if someone says they are not happy about one of those companies or challenges one of their buisness practices.
These are companies selling expensive movie dolls and accessories to adults, they are not your friends - you are their customers, you owe them no loyalty and you certainly dont need to white knight on their behalf and make criticism of the products impossible or a toxic environment.
Im on Jazzincs Facebook group and it gets extremely toxic, as in positive toxicity, to the extent Joost himself had to call attention to it.
Mr Mom is calling out a real thing, none of this is imagined or overblown and frankly a few of you here are showing that exact same mindset.
@Mike86 is right - if another company had the kind of issues we see with Jazzinc you wouldnt hear the end of it, but people play favourites and sometimes they let Inart or Hot Toys get away with shoddy execution or sometimes they rake them over the coals for the smallest perceived faults, as customers we need to be objective and fair there is no good reason for this to become tribal.

And as buisness models go - yes I agree with the voting in the Facebook group criticisms, its like @ZE_501 calls it - inaccurate sampling.
I've participated in voting because its exciting and makes you feel included, but on retrospect its just not worth doing for all the problems it causes.

So no, Im not seeing an agenda in Mr Moms videos and Im coming at this from the outside as someone with ZERO stakes or interest in this drama.
Whereas Joost literally has an agenda with real financial stakes in undermining Mr Mom, and folks like him, negative takes on his products - something to consider.
So the name calling, the vitriol, the genuine hatred I am seeing here for someone who seems to have had a ****** experience buying a product does seem to confirm quite a bit of the behavior he is calling out.
But again, you dont need to take his word for it - Joost himself had to call out this behavior on his Facebook page
Which is why I find it so disappointing to see him encourage it here.
Yeah Mr Mom seems angry - but frankly if people spoke about me the way some of your here are doing I'd be tempted to get a little angry too.
Same could just as easily apply to Joost if he seems angry about this subject.
Which is precisely why we need to remove emotion and ego from these sort of discussions and review spaces.

Ive bought from Jazzinc before, I love the ones I have, and I may very well buy from him again - but not because of brand loyalty or some other emotional ties but because I like the product, if I ever recieve a product from them I am not happy with I will call it out.
Same with Hot Toys, same with Inart, same with any company.
We are not fans.
We are customers.
 
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That's one of the reasons I held back on Catwoman. Kit's cutoff is this month, yet all we had to go off is a body that wasn't getting used and a head sculpt that didn't have SERS. Too much of an unknown to be dropping that kind of money.
Same mate, thats what did it for me in the end, no matter how tempted I was.
More power to the folks who could and are happy to and I genuinely hope it comes out amazing.
But like you I just cant justify to myself dropping that kind of money on the unknown, I'd get anxiety like crazy :ROFLMAO:
 
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