Ok I just got off the phone with them, by the way very polite customer service. Anyway after being on hold while she went and checked to see if there were any updates with these she came back and said it looks like the end of this month as of right now. Figured I'd share. No biggie, when he showing he shows. Waited this long what's another month.
Funny, I finally heard back and was told perhaps this week. So at least this month seems to be consistent.
The best part was that after 32 days of waiting for an email response, it was immediately followed by a "what do you think of our service" survey email.