Well you missed out on some truly epic boneheaded companies and moves. Digital river is probably the worst sales, customer service, delivery company on the planet. What's worse-that's all they do. Lol they run online store fronts for other companies. Currently running the customer service and sales for Matty collector (Mattels online shop). I'm currently fighting with them again. Or as usual. Bunch of idiots.
Last month my money shipment of figures didn't arrive. I wrote and told them. Then after about ten back and forth messages before they understood that all I was asking is to fix the problem they said I needed to go in and update my address on the system becuase that HAD to be the issue. Lol even though I've been at the same house since I built it four years ago. But ok. Lol but before I had a chance to do it they mailed out the next months order. And shocker, it showed up. So I emailed them again just to do the whole "see I told you your idiots". And they still said they would not send out a new figure until I updated my address becuase it could get lost again. I'm like what? So finally I erased my address put it back in exactly the same and now they want me to pay for shipping again. Lol so I called and asked for a manager and it's supposed to be fixed. Again. Till next month. It's like every month it's something with them. At least twice a year they "accidentally" double or triple (two years ago it was 12, they charged me twelve times over two days and only sent my normal order. And then said it was my banks fualt.) charges. My bank hates them. They threaten every time this happens to block the company from charging any customers. Like I said, these guys suck. Lol and it's been that bad or worse since they started doing the site for Mattel. In 2008. You would think they would get fired. But nope. Lol