What I feel is that, if they haven't got the sculpt approved, then maybe they shouldn't have advertised it and get everyone excited about the new sculpt. Some ppl may have ordered it just because they saw the new head sculpt & it wouldn't be very fair to them when the final product comes out, it is totally different.
Of cos, one may argue that they always includes the clause *item shown is prototype, actual product may differ*
Of cos, one may argue that they always includes the clause *item shown is prototype, actual product may differ*