Just got done chatting with Sideshow for the $20.56 shipping charges.
Here is the conversation...
Me
Why is there a $2.07 increase in shipping charges. Shipping for the 1/6th Scout Trooper was $18.63, one month later, the invoice for the 1/6th Jango Fett is $20.56. I would like to know why there is a increase in shipping and why other stores can ship the same figures for $10.09 using the same carrier as Sideshow does. Also would like to know why the $10 flat rate shipping only applies towards Hot Toys release and not Sideshow. I feel like I am being ripped off.
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Tesa
Hello
The shipping quotes we receive are directly from UPS or Fedex, these are the rates they give is with the dimensions we provide for each item.
the Flat rate shipping of $10 is a discount we will offer on select items
the true shipping for these is usually about $20 plus dollars but we will occasionally discount them
its true, it will mostly be on Hot Toys figures and not our own
for that, I cannot give an explanation as i was not given one
Me
So, UPS raised the rates $2.07 in a three week span on the exact same sized item? Or is it Sideshow trying to profit off the shipping? Not to mention, other online retailers charge half the price for shipping. What is keeping me from canceling all my orders from Sideshow and save myself $10 per figure?
Tesa
these 2 items are different, so they most likely have different box dimensions.
We provide that information to UPS and then they give us a quote
we have no reason to profit off of a shipping charge
we often discount our shipping from UPS actually gives us
Me
The two items are the same height figure and as with most SSC Star Wars releases, the box dimensions are usually the same sized. Under your own website, the weight is the same, 2 pounds. For the Scout Trooper, the cheaper shipped figure, dimension weight was 9 pounds, for the Jango Fett, dimensional weight is three pounds. So, I ask again, how can Jango Fett be $2.07 more to ship than the Scout?
Tesa
I'm very sorry, but I dont have that answer. This is the information that UPS has given us for shipping the item
I will be mor than happy to discount your Jango Fett order this $2 difference
but unfortunately i dont have access to see why UPS ups their rates at any given time
Well, if you really care, you can get $2 back on your order like I did. Otherwise no real answer as to why the shipping increased.