These are exactly the points which the YouTubers are not even mentioning. They are creating videos to capitalise on the drama, but not even mentioning that people are angry mainly because the production sculpt is so far away from the prototype, which they placed their pre-order against.
Barring of course immature hate comments directed at JC Hong or the artist (that's clearly not acceptable). I'm glad people complained. Hot Toys needs to get feedback that what they did is not OK for a product at this price point.
People who think all the negative comments are unfair and not OK need to "man up" and stop being so fragile. Doesn't anyone remember "Sticks and stones may break my bones, but names/negative comments will never hurt me".
I also applaud that Hot Toys actually reacted and did something. How often have they simply ignored issues in the past. Maybe they will also now be a bit more cautious about dramatically changing production sculpts in the future as well.
Eh, I think you might be giving HT too much credit here. They only reacted for 2 reasons...money and money:
1.) This has already been stated by many people on here, but this is their bread and butter, Iron Man. So if this highly profitable IP is ever damaged it will also do damage to HT's bottom line. So first and foremost, HT only thought about their $$$, NOT you.
2.) If the anecdotal stories about HT receiving a high-level of cancellations are true, once again, HT only responded due to the financial impact to their bottom line, and NOT because of you. As a business it makes sense and I don't blame them for that, but let's not kid ourselves and act like HT decided to do right by their fan base (CUSTOMERS) because they felt bad.
I, for one, do NOT applaud HT for the buckling and caving to the consumer backlash. It was the only move for them to play at that point. Their back was against the wall and this was the only suitable response/resolution. HT created the situation they are in, so I have no sympathy for them. The fact that they've done this before (Chadwick-gate, Rudd-gate, etc.) and done nothing despite mountains of complaints only shows they really don't care. So I hope HT loses a substantial amount of profit as a result of this because only then will they truly learn. They only responded this ONE time because it was actually severe enough to negatively impact them financially.
HT can suck a fat one. Some of you say I'm too hard on them or probably think I complain for the sake of complaining, but that's not true. It's because they are no longer the company I fell in love with 5 years ago when I first discovered them/started collecting. The quality continues to dip, the prices continue to climb, they care less about details, more about how to cheaply mass produce, and we get less accessories for a higher price point. Hopefully this is a wake up call for them because if not the quality will only continue to decline and I surely will not buy.
Vote with your wallets people and voice your discontent on their Fb/Insta pages because that seems to be the only way to get these greedy d-bags to listen!
And with that...end rant! lol