xenowolf
Super Freak
Well, I'm not too thrilled with SS. Live chat and originally they were basically like "oh well" about any compensation for the delay. Which will be into next week at best.
After she first threatening to close my account and all pre-orders with them [over $1000] she offered me free shipping on my next item.
How about doing that to start with??
This is absolutely horrible customer service, sideshow or their shipping service sent your package to the wrong state A huuuuge mistake on their part and one that should never happen. Then when you call upset about this and want your overly expensive shipping refunded because it promised delivery on a certain date and didn't deliver on its promise because of a huge error, then Sideshow's customer service wants to be like "oh well sucks to be you" **** that Craig, you were in the right to be upset and if the customer service agent that you spoke to had done what they are supposed to do, you never would have had to threaten anything! This was a simple case and sideshow should have just apologized and refunded your shipping and bitched out ups and gotten their money back from them since it sounds like it was their fault, end of story and everyone happy. Instead they want to try and cheap out on you and offer you nothing until you stand up for yourself, then they offer you something that is really really ******, and everyone on here who gave you a hard time for standing up for yourself make me sick. If someone orders a pizza and it's supposed to be delivered by 7 pm and it shows up a week later would you pay the delivery fee, ya I didn't think so. I have never had a bad experience with a sideshow rep but whoever you dealt with really shouldn't be working there. Sorry again to hear about this Craig and I apologize for the other members who gave you a hard time for standing up for yourself and your hard earned money!