It looks like as more and more people email them regarding this issue, they're issuing back less money to handle the huge amount of emails regarding this matter.
So if someone gets their Batmobile today with QC issues and emails them, by the time they hear back from SSC they'll probably be offered $30 at that point.
Which is absolutely crazy. Even with the original $80 credit, SS was making more money than they would if they sold one to the affiliate sites (BBTS, AE, CSC, etc). Why would you want folks to send it back to you for the refund and buy it somewhere else? SS stands to make less money that way than if they just offered a higher refund... and you also won't have a great chance of that customer coming back.
If they offer me $50, I am boxing it up and sending it back. I love it, I REALLY love it... But that it is just terrible on their part. I'd rather take the chance of not getting another somewhere else than support the stingy "credit" they are offering on this damaged $600+ item.
Sallah
Any sign of this damage on HT's Facebook page or are they deleting those types of posts?
Deletion. Damage Control.
yeah nah it's not gonna fit
did u get it from sideshow?
Were there posts on the subject that came and went? I'd been checking Hot Toys photo feed and never saw anything regarding the Batmobile; guess I missed them.Deletion. Damage Control.
How badly is it damaged, c3r1h5? If its only a light scuff I wouldn't spend $180 to do the exchange.
Deletion. Damage Control.
Alex from AE got back to me saying SSC is offering $50 back now.
Great to see they're offering back less and less. I asked for a return label. What a joke this is.
Camera body and kit lens was about $720 when I bought it four years ago; my model is long-since discontinued and the current replacement is the Nikon D5200 which runs about $700 for the body-only. The 35mm lens I use for most of my photos is a relative steal at $199. Shooting RAW and adjusting the colors, lights and shadows and white balance in post makes a big difference, too.
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