Why is your 1:2 Iron man so thin???

[devilof76]

Dusty tried to come out and say that the issue was being looked into and the effect that had was for people to insist that things be changed in the way they wanted it to.

I think if I were SS or dusty, I would choose just not to say anything more when faced with a response like that.

Seriously, would anyone be receptive to the tone in which this thread has taken?

Nope. And if I were Dusty, after the total lack of respect she was afforded by certain posters, I'd tell you all to eat cake.

 

[fuzzylojiks]

Nope. And if I were Dusty, after the total lack of respect she was afforded by certain posters, I'd tell you all to eat cake.

I think Dusty has done a kickass job, not many companies will communicate like that with fans.

 

[devilof76]

Don't get me wrong. I don't think that everyone in this thread has been unconscionably rude towards Sideshow and their employees. Those who have been civil in light of the issue deserve credit. But those who have not (and will continue to be because nothing anyone can say will convince them that their puling is unjustified) need to grow a pair.

 

[Atheris]

SS has to relate to their customers and rectify issues when they arise if they plan on inspiring any future trust with them. If they choose the "falling on deaf ears" approach I can only hope a compay that prides themselves on true quality will try their hand at this piece instead (Cinemaquette). I really dont know what to think of SS these days. Most of the relases in the past couple years all had their issues and some stood out more than others. But this piece is by far the biggest let down imo...and one that SS will be judged on for years to follow. I really wanted to like this piece. I felt that after the 1:1 bust headache SS would redeem themselves with the production of this monster. But like most things in life it seems to good to be true. I think most people here are very passionate about this piece because it was the first of its kind and everyone had high expectations (including myself) but were very let down with the first inhand photos. Some here prepared themselves for this piece by selling off their existing collections just to afford the privilege of owning one. Now it seems all the anticipation was for nothing. The open ES doesnt help things ether....

Chris

 

[Superman]

hi man. my post wasn't directed at anyone in particular, if i wanted that effect i would have quoted someone.

the words of one person is different from the chorus of many. when too many people start calling for a particular action with others chiming in to add a consequence for failing to comply for what they are calling for (even though it may simply be a cause and effect outcome) it can be perceived as a threat.

Dusty tried to come out and say that the issue was being looked into and the effect that had was for people to insist that things be changed in the way they wanted it to.

I think if I were SS or dusty, I would choose just not to say anything more when faced with a response like that.

Seriously, would anyone be receptive to the tone in which this thread has taken? I'm not directing this last bit at you sups but at all of us, me included.

How do we react if someone were to tell us how to run our business? I mean like many have said, SS isn't forcing anyone of us to buy this statue. they don't owe it to anyone to make this statue any way but the way they choose to.

We do have a choice whether to buy or not and while we can share our concerns because we are potential buyers, the way we do it can have a profound effect on how the seller will choose to react.

Sideshow can do whatver the hell they want. I am not telling them how to run their business. They can run it to the ground for all I care. However for now, since there are a few licenses they hold of collectibles I am interested in buying, I can expect the same high quality they used to provide. Why should I sit back and accept whatever is being made even when it doesn't live up to their own previous standards. Now you're saying we all have driven SideshowDusty away. If Sideshow doesn't know how to take what we the buyers want and turn it into something positive we can all look forward to buying, then they don't deserve our hard earned money. If they want our business with this Iron Man 1:2 scale polystone statue, then they need to listen to all of us, like it or not. You can try to silence us by saying all the things you keep saying. However this is an open forum.

I am in the belief that Sideshow can take criticism and hopefully they listen to all of us here and add more polystone to the process.

tnaig001, You are acting like all of us are single handedly responsible for driving SideshowDusty away and making them not care to help us or give us feedback anymore.. I don't see why you want to silence all of us as doing so only keeps the status quo and Sideshow would never know how passionate we all are about seeing an IM we can be proud of. As a collectible company, I would imagine that is how they want us to feel in the end.(passionate) You cannot take for granted your customers with cheap quality for too long and not take a hit. Bottom line is they know they are taking a hit on this, and SideshhowDusty has come on here to let us know they are listening. They should take count as to how many of us have said we will buy one if the issue gets fixed. If they tell us nothing is wrong with the current design, then that is fine as it is their right in a company to do so, however I will take no part in this piece. I do have many pre-orders still there which will last until the end of the year. I expect excellent quality out of those too.

 

[tnaig001]

Sideshow can do whatver the hell they want. I am not telling them how to run their business. They can run it to the ground for all I care. However for now, since there are a few licenses they hold of collectibles I am interested in buying, I can expect the same high quality they used to provide. Why should I sit back and accept whatever is being made even when it doesn't live up to their own previous standards. Now you're saying we all have driven SideshowDusty away. If Sideshow doesn't know how to take what we the buyers want and turn it into something positive we can all look forward to buying, then they don't deserve our hard earned money. If they want our business with this Iron Man 1:2 scale polystone statue, then they need to listen to all of us, like it or not. You can try to silence us by saying all the things you keep saying. However this is an open forum.

I am in the belief that Sideshow can take criticism and hopefully they listen to all of us here and add more polystone to the process.

tnaig001, You are acting like all of us are single handedly responsible for driving SideshowDusty away and making them not care to help us or give us feedback anymore.. I don't see why you want to silence all of us as doing so only keeps the status quo and Sideshow would never know how passionate we all are about seeing an IM we can be proud of. As a collectible company, I would imagine that is how they want us to feel in the end.

Hey superman. I just want to ask a frank question. Do you feel that some of the comments could have been phrased more positively?

I am not trying to silence anyone. I myself have requested that SS make the cast thicker.

However, that is all I said. We can be passionate but we can have sensitivity while expressing that passion- that is all i am asking that WE all have, not you, not me but us as a whole- that we reward a company rep that tries to talk to us by according them some decorum when giving feedback.

thanks.

 

[Superman]

We should hear from Sideshow in this thread what they are going to do to improve this statue if they want more of us to purchase this.

My criticisms are solely to point out to sideshow what "could be done better". That is all. If I got home averone's 1:2 IM, I would probably act the same way he is and not be too worried about the flaws and simply enjoy it being there which I know he is doing. I can dig that. I am not here to get into an argument with anyone about their IM they received and I am certainly not trying to get anyone upset here. I am simply someone very interested in buying this and am letting Sideshow know my concerns.

EDIT: You can add three IM's have been delivered and one redelivered broken. We have real measurements of how thin the cast is which is part of the problem.

1: Two of the IM's delivered have had packing problems. One had an arm broken off, the other some paint rubbed off at the toe areas. (The broken arm showed the piece is hollow. How hollow is measured in the last pic in this post. )

Solution: A: Improve the process by adding more polystone. Also as SideshowDusty mentioned, have the Styrofoam fitted better so neither of these things happen again.

2: Certain molding on one of the pieces wasn't done properly, and then greased improperly as well.

Solution: Make sure enough polystone is placed int he mold so uneven spots don't occur. QC these issues better.
3: One piece had dust formed in the crevice of the shoulder next to the head that apparently dried with the paint application. The picture makes it look like a mold is growing there.

Solution: Cover the statue while the grease application part of the paint is drying. At least the red and gold look to be covered properly while drying.

4: The paint job shows some "orange peel" as far as I can tell.

Orange peel is a certain kind of finish that may develop on painted and cast surfaces.[1] The texture resembles the bumpy surface of the skin of an orange (fruit) hence the name.

Gloss paint sprayed on a smooth surface (such as the body of a car) should also dry into a smooth surface. However, various factors can cause it to dry into a bumpy surface resembling the texture of an orange peel. The orange peel phenomenon can then be smoothed out with ultra-fine sandpaper, but it can be prevented altogether by changing the painting technique or the materials used. Orange peel is typically the result of improper painting technique, and is caused by the quick evaporation of thinner, incorrect spray gun setup (e.g., low air pressure or incorrect nozzle), spraying the paint at an angle other than perpendicular, or applying excessive paint.

Solution: The good thing is that if it is orange peel, then that could easily be corrected if the proper painting and sanding technique is used for future paint jobs with this statue. (The orange peel phenomenon can then be smoothed out with ultra-fine sandpaper, but it can be prevented altogether by changing the painting technique or the materials used. Orange peel is typically the result of improper painting technique, and is caused by the quick evaporation of thinner, incorrect spray gun setup (e.g., low air pressure or incorrect nozzle), spraying the paint at an angle other than perpendicular, or applying excessive paint.)

Overall, we all want as perfect a product as we can get. I agree that it will never be perfect. Each will have their own unique flaws. I am aware of that and am not expecting perfection. However some or all of these issues can be fixed and or eliminated with a few changes in the assembly line procedure for this statue. One would be to add more polystone to the process which would increase costs slightly, however I'm pretty sure they would make a large profit as more would be sold.

Thinness measured.

That is 1mm thick. Please Sideshow make it at least 5mm-8mm on average. Don't allow any 1mm areas. That would double or triple the current weight, but make the product a whole lot stronger.

 

[Master Wayne]

The Sideshow Iron Man pieces are cursed.

 

[Superman]

Take a look at the bottom area of the pic below that is 1mm thick directly below the ruler. If you look closely, you can see the light shining thru the polystone showing the red paint on the other side. That my friend is paper thin for it to be doing that and visible on a camera. Tony Stark would agree that it would be OK for it to be Anne Hathaway's ****s being seen thru a thin black dress when flash pictures are taken. However not so much for Iron Man's suit I want to be able to see thru it only with my X-Ray vision

 

[Minimodel]

Somebody should Tweet Jon Favreau and ask him how much his weighs.

 

[lcummins]

We should hear from Sideshow in this thread what they are going to do to improve this statue if they want more of us to purchase this...

I will remind everyone that IS NOT an "official" Sideshow discussion board. They do us the honor of occasionally stopping in and posting, but are under no obligation to. It has been posted many, many times, that if you have an issue that needs to be addressed, then contact customer service. While Dusty has passed along your concerns, if you really have an issue I strongly suggest you contact Sideshow directly and don't expect any answers to come through here.

Here is one of the sticky threads at the beginning of this forum...

Out of the kindness of their hearts the professionals at Sideshow Collectibles have agreed to participate in this forum and answer our questions about their products.

Let's keep it civil, and please check the threads in this forum to make sure your question hasn't already been asked. Also check this FAQ on the SSC site to make sure your question isn't already answered - Sideshow FAQ

Keep in mind there will be a lot of stuff that they can't talk about and no amount of badgering will change that. So no badgering!

They can't officially accept any suggestions for new lines or items, so please keep discussion of what new licenses we would like to see in the appropriate other forum.

Also customer service questions should still go through the regular channels. If the toll free number listed on the site is not working this is their office number, 805-418-1940, leave a message and someone from customer service will call back.

Thanks to all of them for agreeing to do this, let's not make them regret it!

Dave (admin)

PS If Brant responds WYBD - please refer to his stickied thread entitled "Will you be doing..."

 

[Atheris]

I will remind everyone that IS NOT an "official" Sideshow discussion board. They do us the honor of occasionally stopping in and posting, but are under no obligation to. It has been posted many, many times, that if you have an issue that needs to be addressed, then contact customer service. While Dusty has passed along your concerns, if you really have an issue I strongly suggest you contact Sideshow directly and don't expect any answers to come through here.

Here is one of the sticky threads at the beginning of this forum...

Read post 42 on page 5. Calling SS personally on the matter is no more help than ranting about it here on a public forum. In ethere case your still not going to get a straight answer. Just the inevitable and predictable "duck and cover" routine. Or my favorite!..."We havent had any complaints about this piece"

Chris

 

[devilof76]

Then if both avenues have been exhausted, why are you continuing to abuse the rest of us via this one? Why not abuse customer service? I'm sure you could find a supervisor if you were as enthusiastic with them as your audience as you are when your audience is us.

 

[ProgMatinee]

"You made a product I'm not buying".

"Ok"

"Make it better and I'll buy it"

"OK"

"Do it NOOOOOOOOOOOOOOOOW or you suck!"

*cricket chirping*

"Why won't you answer me?!!!"

 

[GondorGirl]

"You made a product I'm not buying".

"Ok"

"Make it better and I'll buy it"

"OK"

"Do it NOOOOOOOOOOOOOOOOW or you suck!"

*cricket chirping*

"Why won't you answer me?!!!"

Thanks Prog I just laughed in front of my training group...i'm not even supposed be on the internet!!!



Disclaimer: I have no view on this issue either way

 

[lcummins]

...Disclaimer: I have no view on this issue either way

Too late... you laughed!

 

[Gruson]

It should be thicker IMO.

 

[Sweet Rabbit]

Nope. And if I were Dusty, after the total lack of respect she was afforded by certain posters, I'd tell you all to eat cake.

mmmm.....cake :baicon6:

 

[ProgMatinee]

It should be thicker IMO.

It SHOULD HAVE BEEN thicker. Past tense.

Thats my point, its pretty much too late to ask for the change now. I would take silence from SSC as an indication that they WILL NOT change it. Which is their perogative. I wouldn't hold my breath or continually dog them.

Just pass on the product and if something inspires them to change it, then great, if not, its not like they stabbed you in the heart.

 

[GondorGirl]

Too late... you laughed!

Tis true Lonnie